Accessibility Statement

This statement concerns www.ngridenergy.com, operated by nGrid Energy Ltd. We want people with disabilities to be able to obtain information about our business and contact us.

Website tools and assessment status

The website includes the Enable accessibility toolbar, which offers display adjustment tools such as text-size and contrast options. These tools may help some visitors, but they do not replace accessible website design, testing or correction of barriers.

We do not currently have a comprehensive accessibility assessment report for this website. We therefore do not claim verified conformity with Israeli Standard 5568 or a particular WCAG conformance level. The presence of a toolbar is not evidence that all pages, forms, uploads or documents are accessible.

Contact us for assistance

If you encounter a barrier, need information in an accessible format or have difficulty submitting an inquiry or a bill, please contact our team:

Where possible, include the page address, a short description of the difficulty and your preferred way to receive a response. Browser, device or assistive technology details may help, but you do not need to disclose a disability or medical information to report a problem.

We will review your request and work with you to provide an appropriate accessible way to receive information or contact us. Reporting a problem does not limit any rights you have under applicable law.

Updates

We will update this statement when verified information about accessibility arrangements, assessments or contact details changes.